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Digital payments have made it easier for businesses to collect money without relying on cash.
But in-person payments can still involve more steps than they should.
A customer reaches the counter and asks for the payment number. The merchant shares it, the customer enters the details, confirms the recipient, types in the amount and completes the payment. Staff may then need to confirm that the transaction has actually gone through.
Now repeat that process across hundreds of customers in a restaurant, pharmacy, retail shop, hotel, event, or other busy business.
The payment may be digital, but parts of the experience are still manual.
AvadaPay’s QR payment solution offers businesses a simpler alternative: one merchant, one QR code, multiple payments.
How Do AvadaPay QR Payments Work?
AvadaPay provides each merchant or shop with a unique QR code that customers can use whenever they need to make a payment.
The process is straightforward.
A customer scans the merchant’s QR code, enters the amount they need to pay and authorizes the transaction using their PIN.
There is no need for the merchant to generate a new QR code for every transaction. The same QR code remains with the business and can be used repeatedly by different customers.
This effectively turns the QR code into a permanent digital payment point.
As Sergei Malyi, Chief Operating Officer at AvadaPay Global, explains:
“The value of QR payments is in removing unnecessary steps from everyday transactions. A merchant should be able to provide one consistent payment point that customers can use throughout the day, without staff repeatedly sharing payment details.”
One QR Code, Different Business Environments
The simplicity of a merchant-specific QR code makes it useful across different types of businesses.
A retailer or pharmacy can display the QR code beside the till. A restaurant can make it available at the payment counter. Hotels can place it at reception, while exhibitors and other businesses operating from temporary locations can use the same approach without setting up additional payment hardware.
For the merchant, there are fewer payment instructions to provide. For the customer, there is less information to enter manually.
The payment experience becomes:
Scan. Enter amount. Confirm with PIN. Pay.
This is particularly relevant in African markets, where customers are already accustomed to using their mobile phones for everyday payments.
According to Florien Maniraho, CEO of AvadaPay Rwanda:
“Customers across our markets are already comfortable making digital payments from their phones. QR payments build on that existing behaviour by giving businesses a simpler way to collect in-person payments without asking customers to learn an entirely new payment process.”
AvadaPay Connects QR Payments to Transaction Visibility
Making it easier to initiate a payment is only part of the equation.
Once the customer has paid, the business still needs answers.
Has the payment been completed?
Can the transaction be identified?
Can the merchant confirm it without relying on the customer’s phone?
This is where QR payment collection becomes more useful as part of a wider payment system.
AvadaPay, one of the best payment service providers in Africa, integrates QR payments into its broader payment infrastructure, allowing merchants to maintain visibility into transactions rather than treating QR as a standalone collection method.
The QR code can therefore work alongside other AvadaPay payment channels, including payment links and other supported payment methods, while transactions are managed within the same payment environment.
For businesses processing growing volumes of digital payments, this makes reconciliation and transaction tracking considerably easier.
QR Payments Are About More Than Convenience
The shift toward QR payments is part of a broader change in what businesses expect from payment technology.
Accepting online payments is no longer enough. Businesses increasingly need payment systems that reduce manual work at the point of sale while also improving visibility behind the scenes.
As Artur Mildov, Chief Visionary Officer at Velex Group, explains:
“The next stage of digital payments is not simply adding more ways to pay. It is making each payment method easier for businesses to operate and easier for customers to use. The strongest payment technology removes friction without adding complexity elsewhere.”
For merchants, that means looking beyond whether a payment method works and asking how well it fits into everyday operations.
A QR code that can remain at the same payment point, accept multiple customer payments and connect those transactions to a wider payment system provides a practical example.
Making In-Person Payments Simpler
In-person digital payments should not require businesses to repeatedly exchange payment details with every customer.
With AvadaPay, each merchant receives a unique QR code that can become a consistent digital payment point for the business. Customers scan the code, enter the amount and authorize the payment, while the merchant gains a more structured way to collect and track transactions.
One merchant. One QR code. Multiple payments.
Scan. Pay. Confirm.
