Since its inception, telephony has gone through various changes. Out of all, the most influential change is the introduction of the internet into the telephony system. The launch of VoIP or Voice over Internet Protocol is considered as a milestone in the history of telecommunication. Now, you have an online phone number that works in virtual space.

Unlike the traditional landline phone number, it doesn’t demand to buy a SIM card and pay for monthly bills. It can be availed without spending a single penny. Yes, you heard that right. All you need to do is buy a VoIP service plan.

What exactly is an online phone number?

Online number or DID (Direct Inward Dialing) number is a type of phone number that is rooted on the internet. By using this, you can make/receive calls over an internet connection from any data-driven device. There is no need to install a particular handset. Your laptop, tablet, mobile phone, and PC can do the job.

Do you need it?

Well, if you are looking for ways to cut down the call incurring and maintenance cost, then the answer is “Yes.” As an online contact number makes calls over an internet connection, the call incurring cost is near to zero. You don’t pay for the calls made. You only pay for the VoIP services.

Furthermore, as it works without any handset requirement, telephone wiring, and system maintenance, its operational cost is far less than the traditional PSTN phone system.

If you are a business that works overseas or a frequent traveler, then this can be your true blessing. You can ask for a VoIP application from your VoIP service provider and get a second phone line using an internet connection.

Its functionality is more than making/receiving calls. It helps you boost customer satisfaction, mark your presence at the global level, reduce operational cost, and even promote remote working.

This is how you should buy it.

There is no second opinion that online phone number is what you need to make your life easy. However, the core of this lays in the right selection.

Today’s world is overcrowded. There are so many options for a single product. While each claims to be the best, choosing the right option is highly grueling. So, we are here to make things easier. Look out these things while you are on your way to buy an online number for your business.

· Features that can handle anything and everything

In the business world, there are so many things happening at a time. In that case, you need resources that can multi-task. You don’t need a phone system that is good enough to make affordable calls. You need something that can auto-transcribe the voicemails, auto-answer the calls, transfer it to the concerned department, and even do call analysis. That simply means your phone system should come with the whole set of features. The major ones to look out are:

  • Call Recording
  • Team Collaboration
  • Call Analysis
  • Voice Mail
  • On-hold Music
  • Call Distribution
  • Call Forwarding
  • Call Queuing
  • Ring All
  • Call Barging
  • IVR

Without these features, your online phone system is only half-good. So, make sure that your future online phone system has all these features without fail.

· Various packages.

Each business is different, so are its requirements. A fully-fledged business plan can be redundant in case of a start-up. That is why you should pick a VoIP service provider that offers different business plans to meet your exact requirements. With such a facility, neither you are paying for something which you are not using nor are you getting less than what is required.

· Ready to meet your future goal.

Global expansion has a place in almost every business’s mission list. And why it shouldn’t be? Going global is the need of the hour and signifies growth. You should pick one online phone system that should support your future goals and can work with the same quality in any part of the world. Some of the leading VoIP service providers are providing Virtual phone number of more than 190 countries. Surely, they are the best choice to make.

· Easy integration.

Your business phone number is like the blood of your business. Just as blood should be mingled well with other parts of the body, your business phone system should be able to make a connection with the rest of the business component.

Easy integration is what makes it happen.

Your business phone system should come with CRM, marketing, and sales integrations to make things happen at an easy pace. Some of the key integrations to look out in your second phone line are Zoho CRM, Pipedrive, Slack, and Freshdesk. Hence, don’t wait anymore. Get an online phone number from a trusted source today and enjoy hassle-free and cost-effective calling.