The latest buzz in the marketing world is situational marketing. In the simplest of terms, situational marketing is all about the way you present yourself to your potential customer when you enter their life. By understanding and acting accordingly to what you know your customers are going through, you become an integral part of that customer's life. It is this understanding which helps to create a relationship, understanding, and ultimately loyalty.
Benefits Of Situational Marketing
In today's online market situational marketing can prove to be highly beneficial. The main reason for this is because consumers are very social and would much rather have real people involved in their everyday interactions. The old-school approach of marketing was more focused on creating evergreen content, which essentially repeats the same ideas over again. In order to keep your audience interested, marketers would often have to come up with fresh, unique content, which obviously became tedious and boring. For example, marketing teams in the gaming industry would often create content on Twitch and find ways to buy Twitch followers in order to increase exposure to their content.
Engaging Content
The new age of Internet marketing thrives on providing customers with a constant stream of fresh and interesting content that engages their minds and/or sparks their emotions. The advent of social media has changed the landscape of online marketing dramatically. Social media allows brands to connect with their customers in a completely new and different way. This, in turn, allows marketers to use situational marketing to further engage their customer base on a personal level. In essence, marketers now understand their customer base so well that at any given moment, they already know where their next customers are, who they're talking to, and why they're talking to them.
For most companies, creating a brand and making it familiar to consumers can be a challenge. However, through the process of situational marketing, marketers become conversational with their target demographic. Now instead of simply pushing their brand, they are able to listen to what their target demographic is asking for and then provide an answer. What is important here is that they listen carefully and then provide an honest answer. They don't lie or do anything deceptive just to win a sale. The goal of this type of marketing strategy is to create trust between the company and its target demographic.
Social Media
If you take this concept of situational marketing one step further, then you would look at how you can make social media a part of this overall marketing strategy. Social media is in fact a perfect tool to help build trust and credibility within your target demographic. By creating content that is "trendy" in nature on social media platforms, you are allowing your target demographic to feel as though you care about what they think. Through this form of personalization, your target demographic feels connected to you and your brand. The best part about using social media to provide your target demographic with timely and relevant situational content is that it's free!
There are several social media platforms that can provide the most benefit in terms of situational marketing. Twitter, for example, can provide some valuable insight into your target demographics and provide the opportunity to interact with them. Facebook on the other hand is full of "noise" (the noise created by Facebook's millions of fans) and can be confusing for many people trying to find out what's going on in your business. With Facebook, you can learn about your brand through news events, current events, and other types of social interactions that your target demographic may be more likely to be interested in. You can also learn about the latest trends and use this to create news and promotions that are directly relevant to your business.
Updated Info
One of the best strategies to incorporate social media into your overall marketing plan is by providing your target demographic with up-to-date information about your brand. Providing your target demographic with up-to-date information, as well as the opportunity to get involved, is one of the best ways to stay ahead of the curve in today's competitive market. One great way to do this is through using current event headlines as the basis of your unique, evergreen content. headlines can provide the basis for a number of different upcoming news events and will provide your audience with valuable insights and information that they may not have been aware of otherwise.
The Bottom Line
By providing current and relevant situational content, your target audience will become more familiar with your brand, which can increase awareness and trust. When you provide news and other important information through Facebook and other social networks, it is important to provide your audience with a link back to your website. This not only encourages visitors to your site but also encourages your brand to be more visible to others. In order to achieve the maximum benefits from your social media efforts, you must carefully craft the content that you distribute. There are many different tactics you can use to reach your target audience, including writing headlines based on recent trends, incorporating current event details, and using special holiday-themed headlines to drive traffic to your band's website. To increase your brand's visibility and boost its profits, situational marketing plans that include social networks can help you reach your audience and target potential customers.