Now, the question is, why did such a disparity occur in the industry? Well, first of all, many industries couldn't operate due to the strict Covid protocols and that hampered their business. But there were many companies who, though not involved directly in serving the people, couldn't carry on their operations smoothly. On the other hand, some companies increased their performance by 50 percent. Let's see what made them so successful and why.
Leaders invested more time in crafting clear goals
During the pandemic, working remotely initially proved to be a challenge. But the companies that successfully overcame the initial phase were seen to be focused on making efforts to give the employees the clearest guidance possible. They tried to explain in detail the strategies they wanted the employees to follow and broke down problems they required the teams to resolve. Delivering clarity was their all-time target.
It was one of the common traits exhibited by all the companies that were successful in resolving the complications of working from home. The organizations that failed to give a clear picture of the strategies to their employees made the wrong decision that cost them badly.
Organizations increased their reliance on small cross-silo teams
Every organization made teams to combat the hurdles of the pandemic days. We are not saying that earlier there weren't any teams. But what Michael Osland observed was that these small cross-silo teams were permitted to make impactful decisions. The company focused on building more strong teams with trained leaders. The objective of these trained leaders was to guide their members effectively.
Michael Osland says that leaders spent more time on coaching
Companies that tasted success during the time of crisis were found to invest more time, money, and energy in coaching their employees. Not only that. They even recognized their employees' effort and did their best to give work satisfaction to the workers. Senior executives engaged themselves with goal setting, decision-making, and coaching roles. It enabled a swift flow in the work process.
Adopted new technologies to maintain a healthy workflow
The companies that adopted new technologies saw more progress than those that failed to do so. To many, these technologies were difficult to absorb and faced challenges in implementing them. They couldn't ward off the struggles they faced during the pandemic.
Research shows that these strategies worked well with the companies that thrived well even during the crisis. They excelled in training the employees adequately, clarified the company strategies in detail, and importantly recognized their workers and made them realize that they are valued.